Technical Services Specialist Stiltz Inc. - 3.6 Bethlehem, PA Job Details $50,000 - $55,000 a year 1 day ago Benefits Profit sharing Dental insurance Paid time off Vision insurance 401(k) matching Qualifications Mid-level Technical support High school diploma or GED Trade school Mechanical knowledge Full Job Description We are seeking a Technical Services Support Specialist to work out of our USA headquarters in Bethlehem, PA. The Technical Services Support Specialist is a key part of the team that provides our dealers with quality technical and troubleshooting support during and after the installation of a Stiltz Homelift.

RESPONSIBILITIES AND DUTIES

Provide our dealers with elevator installation and troubleshooting support (phone, text, email, video) Provide installation and troubleshooting training during our monthly in-person dealer training sessions Maintain accurate call reports Move/lift heavy items (50+ pounds) as needed Provide out of hours, on-call technical support on a rotating basis

QUALIFICATIONS AND SKILLS

Technical, detail-oriented, problem-solving mindset Hands-on experience in mechanical and electrical maintenance/repair Residential elevator experience (preferred) Reading electrical circuit diagrams Familiarity with standard hand and mechanics tools PC computer operation (Windows, Office)

EDUCATION

High school or equivalent (required) Technical school (preferred)

SALARY & BENEFITS

$50,000 - $55,000 per annum Four weeks paid time off in the first year Health, dental and vision insurance from day one Profit sharing 401(k) with company match