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IT Production Support Specialist

IT Production Support Specialist

at State of Wisconsin

Posted: 1-29-2025

Remote

Information Technology and Computer Science

Ï

$89,440/year

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About this Career

Computer User Support Specialists

Skills

Customer Information Control System (CICS), IBM DB2, CA Gen, Application Development, Client-Server Application Development, Technical Support, Teamwork, Business Requirements, Systems Analysis, Troubleshooting (Problem Solving), Consulting, Client Server Models, COBOL (Programming Language), Programming Tools

Job Description

IT Production Support Specialist Job ID16820 Location Madison Agency Transportation Full/Part TimeFull-Time Regular/TemporaryRegular Introduction Are you an innovative, energetic, and customer-focused individual with mainframe application development experience? We want you to join our collaborative team of dedicated information technology (IT) professionals as an IT Production Support Specialist (IS Systems Development Services Specialist). This position is a critical part of our team working to complete Mainframe projects for the Division of Motor Vehicles (DMV) and the Division of State Patrol (DSP)! This full-time permanent position is headquartered at the Hill Farms State Office Building on the near west side of Madison, Wisconsin and allows the option to work remotely up to 5 days per week. All employees are expected to work within the State of Wisconsin. This position will be required to come into the Madison, WI office for training, meetings and/or operational needs. This topic will be discussed more at the time of the interview. Our building is also conveniently located close to the restaurants, shopping, and entertainment of the Hilldale Mall. Why work with us in DOT IT? Check out this link for all the benefits of joining our team, or read more below: WisDOT is a great place to work! In addition to meaningful and rewarding work, we offer a competitive benefits package featuring: Substantial leave time including at least 3.5 weeks of paid leave time to start, 9 paid holidays, and 130 hours of sick time that roll over each year. Excellent and affordable health, vision, and dental benefits (health plan options start at just $42/month for single plans and $104/month for family plans after two months of employment) A casual office atmosp, flexible work schedules, and telework options depending on the position's requirements An exceptional pension plan with employer match and lifetime retirement payment, plus an optional tax advantaged 457 retirement savings plan Well Wisconsin Wellness Program A free and confidential employee assistance program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being Use this to see the total value of our competitive benefits package! In addition to our generous employee benefits, we strive for inclusivity and celebrate different religious holidays and cultural observances and provide flexibility for utilizing paid time off for such celebrations. For more information on WisDOT you can visit our website by clicking . The Wisconsin Department of Transportation is an organization dedicated to creating transportation solutions through innovation and exceptional service. We are committed to fostering an environment rooted in Integrity, Diversity, Excellence, and Accountability. Click to learn more about how we apply these values in our work. Position Summary What are we looking for? This position is instrumental in the development of WisDOT DMV Driver Licensing and DMV Vehicle Title and Registration systems. Duties include: Perform advanced technical support and consulting for DMV Level 3 production application support. Performing troubleshooting of reported incidents leading to the resolution of break fix and support issues. Perform systems analysis and application development services for multiple DMV and DSP IT projects and service requests. Review detailed system specifications to ensure consistency with business requirements and company methodologies. Develop and maintain Mainframe
COBOL/DB2
Batch processes and applications. Utilize other Mainframe development tools (e.g., Ca-Gen client/server, CICS). What can we offer you? An environment w professional development is supported and encouraged. A workplace w employee efforts are appreciated and recognized. The ability to make a significant impact on the agency which serves the citizens of Wisconsin. A culture of innovation and excellence. Salary Information This position is in schedule-range (07-33) with an annual salary of $74,880 - $104,000 (or $36 - $50 per hour), plus excellent benefits. A twelve-month probationary period is required. Pay for current state employees will be set in accordance with the Wisconsin State Compensation Plan. Job Details WisDOT does not sponsor work visas. Any appointment made will be contingent on the applicant being able to prove valid status to work in the United States. WisDOT is not an E-Verify employer. Prior to any appointments for position(s) filled from this announcement, candidates may be subject to a comprehensive criminal background check which may include FBI fingerprinting. Qualifications Minimally Qualified applicants must detail having experience performing all of the following in order to be considered: Significant professional working experience performing advanced systems analysis and development services for complex/significant IT projects Professional working experience reviewing detailed system specifications to ensure consistency with company methodologies, standards, and/or policies In addition to having experience in all of the above, highly qualified candidates will also have experience with one or more of the following: Professional working experience performing IT production support Professional working experience performing client-server application development specifically with Mainframe tools

Other Job Posting Details

Salary

Minimum

Maximum

$74,880/yr

$104,000/yr

MINIMUM EDUCATION LEVEL

No Education Listed