Technology Field Services Technician
at Regions Financial
Salt Lake City, UT
Posted: 2-3-2025
Maintenance, Repair, and Installation
$57,060/year
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About this Career
Telecommunications Equipment Installers and Repairers, Except Line Installers
Skills
Customer Service, Firmware, Computer Maintenance, Procurement, Information Technology, Computer-Generated Imagery, Product Lifecycle Management, Internet Protocols, Computer Hardware, Private Branch Exchange (PBX), Computer Systems, Communication, Networking Hardware, Networking Cables, Patch Panels, Valid Driver's License, Hardware Troubleshooting, Purchasing, Network Infrastructure, Marketing, Voice Over IP, Technical Assistance, Telecommunications, Technical Training, Lifting Ability, Network Switches, Software Installation, Network Routing, CompTIA A+, Troubleshooting (Problem Solving), Peripheral Devices, Renovation, Construction, Local Area Networks, Wide Area Networks, Problem Solving, Regulatory Requirements
Job Description
Job Description:
At Regions, the Technology Field Services Technician is responsible for the configuration, installation, troubleshooting, repair, and maintenance of computer systems, peripherals, printers, networks, and telecommunications systems used to support all associates. Primary Responsibilities Installs computer hardware, software, printers, scanners, and other end user peripherals Diagnoses and troubleshoots hardware and software issues within the computing environment Coordinates warranty repairs, replacements, and returns with manufacturers to resolve operating issues Assists in installing, troubleshooting, and supporting core network infrastructure, including switches and routers, patch panels and network cabling Records, updates, and documents tickets in Information Technology ticketing systems Coordinates the technology issues related to facility renovations, new construction, and associate moves Coordinates computer hardware and software purchases, including determining customer requirements and specifications Maintains accurate inventory of computer assets throughout the product lifecycle, including procurement, shipping, deployment, decommissioning, and disposal Provides training and technical assistance to users Supports Facilities and Business Unit projects Performs other job-related duties and responsibilities as needed Travels as necessary This position requires the tracking of time and is eligible for overtime for hours worked in excess of 40 per week under the Fair Labor Standards Act. Requirements High School Diploma or GED Four (4) years experience working with computers, printers, peripherals, network hardware, software, firmware, and operation systems Ability to lift or move items up to 50 pounds A valid driver's license Preferences A+ Certification Some college level courses plus technical training Familiarity with Voice over Internet Protocol (VoIP), Analog Phone Systems/PBX equipment and telecom cabling Skills and Competencies Advanced experience in computer maintenance, diagnostics, troubleshooting, and problem resolution Advanced knowledge of computer imaging, software installation and support, and implementing standard desktop and laptop solutions Advanced knowledge of physical server environments, network folder access, and drive mappings Excellent interpersonal and communication skills Outstanding customer service Proficient in printer installation, configuration, component functions, driver installation, maintenance and repairs Thorough understanding of LAN/WAN network hardware, implementation, and support This position is onsite. Associates will have regular work hours, including full days in the office five days a week. The manager will set the work schedule for this position, including in-office expectations. Regions will not provide relocation assistance for this position, and relocation would be at your expense. Position Type Full time Compensation Details Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job. The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.Job Range Target:
Minimum:
$50,500.00USD Median:
$63,620.00USD Incentive Pay Plans:
This job is not incentive eligible. Benefits Information Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions. Paid Vacation/Sick Time 401K with Company Match Medical, Dental and Vision Benefits Disability Benefits Health Savings Account Flexible Spending Account Life Insurance Parental Leave Employee Assistance Program Associate Volunteer Program Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions' benefits, please click or copy the link below to your browser.https:
//www.regions.com/welcometour/benefits.rfLocation Details Salt Lake City UT LOB Location:
Salt Lake City, Utah Bring Your Whole Self to Work We have a passion for creating an inclusive environment that promotes and values the differences that make each of us stand out as unique individuals and help provide valuable perspective that makes us a better company and employer. More importantly, we recognize that creating a workplace where all people can do their best work and thrive is the right thing to do.OFCCP Disclosure:
Equal Opportunity Employer/Disabled/Veterans Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.Other Job Posting Details
Salary
Minimum
Maximum
$50,500/yr
$63,620/yr