Robert Half Desktop Support Analyst in Cypress , Texas Description We are offering a contract to permanent employment opportunity for a Desktop Support Analyst in Cypress, Texas. This role involves providing comprehensive IT support service to a diverse clientele ranging from medical, real estate, industrial to battery recycling sectors. The position balances remote work with in-office duties, providing a dynamic work environment. Responsibilities

• Provide extensive IT support to clients, encompassing troubleshooting of software and hardware issues and implementing performance-optimizing solutions.
• Handle and maintain IT infrastructure, including security systems, networks, and servers, to secure reliability, scalability, and security.
• Conduct routine system audits to detect vulnerabilities and enforce security measures to defend against cyber threats.
• Assist in the planning, execution, and management of IT projects like system upgrades, migrations, and deployments.
• Deliver end-user support and training to ensure clients' effective utilization of technology tools and resources.
• Collaborate with internal teams and external vendors to assess, recommend, and execute new technologies and solutions that align with clients' business goals.
• Document technical procedures, configurations, and troubleshooting steps to facilitate knowledge sharing and ensure consistency in IT operations.
• Stay updated about emerging technologies, trends, and best practices in the IT industry to continuously improve skills and knowledge. Requirements
• Proficiency in Citrix Technologies
• Strong knowledge of Dell Technologies
• Experience with EO/IR systems
• Familiarity with Mac Computers
• Expertise in suite of popular office software
• Proficiency in Active Directory
• Knowledge of Computer Hardware
• Experience in Configuration Management
• Experience with Deployments
• Proficiency in Deskside Support
• Knowledge of popular Windows Server
• Proficiency in Office 365
• Experience with Azure Active Directory Technology Doesn't Change the World, People Do.

® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .