Operations Department Specialist Texas Medical Legal Consultants Shavano Park, TX Job Details Full-time $50,000 - $60,000 a year 14 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Flexible schedule Qualifications Microsoft Outlook Customer service Mid-level Microsoft Dynamics 365 Driver's License DICOM Communication skills

Adobe Acrobat Full Job Description Job Title:

Operations Department Specialist Commitment:

Full-time employment (40 + hours per week). You must reside within a 45-minute commute to 13409 NW Military Hwy, Shavano Park, TX 78231.

SUMMARY:

Texas Medical Legal Consultants, LLC (TxMLC) is a San Antonio based company that provides administrative services to physicians and other healthcare professionals who act as medical expert witnesses in lawsuits. Our company acts as a liaison between medical experts and the law firms that retain them. We provide medical experts with a variety of services including bringing them case review opportunities, scheduling assistance, record transmission/storage, managing communications with the law firm, and handling all the billing and collections for case reviews.

ABOUT THE DEPARTMENT

: The Operations Department at Texas Medical Legal Consultants, LLC (TxMLC) has two primary functions but also takes on additional tasks related to the business operations flow of TxMLC.

NEW CASE PROCESSING DUTIES

:

• Data verification
• Creation of case file folders
• Creation of hyperlinks to ShareFile case folders
• Professional correspondence with our legal clients throughout the United States, with a primary client base in Texas

RECORDS MANAGEMENT DUTIES

:

• Extracting and processing large volumes of zipped DICOM files and uploading to the preferred format for viewing by our expert clients
• Processing digital records file copies requested by our legal clients between our expert clients
• Providing software and hardware support to TxMLC employees, expert clients, and legal clients as needed.

WORK EXPECTATIONS

The Operations Department provides significant on-demand support for TxMLC. To maximize processing of incoming data, the department typically operates in two shifts: 8:00 AM - 5:00 PM CST 9:00 AM - 6:00 PM CST This position is a blended role between both primary functions of the Operations Department to maximize support for existing department team members. Additional duties include a physical office presence at the office 1-2 days a week (typically Monday, Tuesday, or Wednesday). As the department works independently and collaboratively on complex projects throughout the day, it is imperative to maintain strong communication, triage deadlines, and manage work/life balance to foster a healthy and successful work environment.

SOFTWARE/APPLICATIONS UTILIZED IN THIS DEPARTMENT

• MS 365 Office Suite, with a strong understanding of Outlook and Teams applications
• Adobe Acrobat Pro
• ShareFile or similar virtual secure storage sites (i.e., Dropbox)
• Zoom
• WinZip/WinRAR or similar file zipping software
• RadiAnt and PostDicom Radiology Viewer
• COSMOS (proprietary customer relations management database system)

TRAINING

• In-person office training for a duration of four weeks
• Transition to work-from-home and in-office rotation if training goals are met

Job Type:

Full-time Pay:

$50,000.00 - $60,000.00 per year

Benefits:

401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance

Shift:

8 hour shift

Location:

Shavano Park, TX 78231 (Required) Ability to

Commute:

Shavano Park, TX 78231 (Required) Ability to

Relocate:

Shavano Park, TX 78231: Relocate before starting work (Required)

Work Location:

Hybrid remote in Shavano Park, TX 78231