Accounting Technician- Medical Evidence of Record (MER) Coodinator  Salary $34,270.00 - $59,973.00 Annually Location Wake County, NC Job Type Permanent Full-Time Remote Employment Flexible/Hybrid Job Number 25-03407 CONT 60037485 Department Dept of Health and Human Services Division

SEC OFFICE - CONTROLLER

Opening Date 04/04/2025 Closing Date 4/14/2025 5:00 PM Eastern Job Class Title Accounting Technician II Position Number 60037485 Salary Grade

NC06 DESCRIPTION

BENEFITS QUESTIONS Description of Work

• We will be recruiting for two (2) positions with this post. The positions are 60037485 and 60037662. Your application will be considered for all open positions.
• This role is eligible to be Hybrid and has onsite reporting located within Raleigh, NC
• The Accounting Technician position is integral to providing fiscal services within the General Accounting and Financial Management Section, with a primary focus on investigating and resolving outstanding medical payment obligations for Disability Determination Services (DDS).

The technician is responsible for auditing and approving invoices through the North Carolina Processing System (NCPS) and ensuring that billing and payment information is accurate. A significant part of the role includes processing returned and refunded medical checks, as well as maintaining vendor files and collaborating with DDS to resolve any issues related to payments. In addition, the position requires extensive public contact with DDS, medical providers, and the general public, ensuring clear communication and timely resolution of any invoicing concerns. The role involves a combination of invoice/reimbursement processing, mail management, and customer service. The technician audits invoices for compliance, handles vendor inquiries, and logs return and refund checks into Excel spreadsheets. The position also provides backup support for the Medical Evidence of Records (MER) and Consultative Examination (CE) functions. Effective communication skills and attention to detail are crucial, as the technician works closely with DDS case processing units, medical providers, and vendors to ensure that all transactions are processed efficiently and accurately.

NOTE TO CANDIDATES

 A suitability determination by the Social Security Administration is necessary to determine whether an employee can be issued credentials in order to have access to Social Security disability data, records, and systems. Following the interview process, the recommended candidate will be contacted and asked to submit to an initial pre-screen Federal background investigation through the SSA Office of Human Resources (DCHR). If the pre-screen is favorable, a conditional job offer can be extended. After a new hire's start date, continued employment is still contingent upon full suitability clearance through the DCHR, which entails submitting to a detailed security questionnaire and a potential interview from a DCHR investigator that may include the need for a medical release from the individual during the investigative process. At any point during employment, a final determination by the SSA that the employee does not have a favorable suitability determination will lead to termination of employment.

Key Duties Include:

Audit and approve invoices through the North Carolina Processing System (NCPS), ensuring compliance with policies and procedures. Investigate and resolve any outstanding medical payment obligations for DDS, ensuring timely and accurate payments. Process returned and refunded medical checks. Maintain and update vendor files to ensure accurate payment processing. Provide backup support for Medical Evidence of Records (MER) and Consultative Examination (CE) positions. Manage incoming DDS mail and log return and refund checks into Excel spreadsheets. Communicate with DDS case processing units, medical providers, and the general public to resolve issues with MER and CE invoices. Assist in answering phone calls and handling correspondence with vendors, ensuring timely and accurate responses. Work with supervisors and management to address any outstanding issues that could impact the unit's performance. Perform other duties as assigned, ensuring efficient operations of the financial team. About the NC Department of Health and Human Services (DHHS): The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence. About DHHS Office of the

Controller:

The Office of the Controller sets and interprets all accounting and financial reporting policies and procedures for the Department as authorized by the rules and regulations of the Office of the State Controller and state statutes and executes all accounting transactions for DHHS.

Compensation and Benefits:

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees.

Visit website for benefits:

https://oshr.nc.gov/state-employee-resources/benefits. For more information about

DHHS:

https://www.ncdhhs.gov/ Knowledge, Skills and Abilities / Competencies Listed below are the knowledge, skills and abilities (KSAs) associated with the position. These KSAs, along with the minimum education and experience listed, are required in order to be deemed "eligible" for the position therefore you must provide supporting information, within the body of your application, to demonstrate your possession of each KSA listed. Qualified applicants must possess, and application must clearly reflect work experience that demonstrates the following: Documented experience with accounts payable. Demonstrated experience with inspection/review of financial documentation. Proven experience with invoices data entry. Proven experience with evaluating financial statements/ reports. Minimum Education and Experience Requirements Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.

See https:

//oshr.nc.gov/experience-guide for details. Qualified applicants must possess, and application must clearly reflect work experience that demonstrates the following: Associate's degree in Accounting from an appropriately accredited institution and one year of accounting experience OR High school diploma or General Educational Development (GED) diploma and three years of experience in accounting work OR An equivalent combination of education and experience Supplemental and Contact Information The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about

DHHS:

https://www.ncdhhs.gov/. DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates / licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions. Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications. Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard, who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22. If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education. Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check. Applications for positions requiring specific coursework must be accompanied by a copy of the applicant's transcript. Applicants with degrees not conferred at a United States college or university must attach verification that their degree is equivalent to a similar degree from a U.S. institution. The Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members. Transcripts, degree evaluations and cover letters may be uploaded with your application.

NOTE:

Applicants will receive communication via email only for updates on the status of their application or any questions on their application. If there are any questions about this posting other than your application status, please contact Talent Acquisition at [email protected]. To check the status of an application, please log in to your NC Government Job Opportunities account and click "Application Status".