Genesys Lead developer (Hands-on)
at Inabia Software & Consulting
Posted: 2-4-2025
Remote
Information Technology and Computer Science
$95,680/year
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About this Career
Software Developers
Skills
Application Programming Interface (API), Interactive Voice Response, Genesys, Domain Knowledge, Dual-Tone Multi-Frequency Signaling, Call Flow, Business Requirements, Cloud Development, Troubleshooting (Problem Solving), Consulting, Artificial Intelligence
Job Description
Genesys Lead developer (Hands-on) Inabia Software & Consulting Inc. Seattle, WA Genesys Lead developer (Hands-on)
Hire:
Contract Mode:
Seattle WA (Hybrid preferred) or (Secondary option - Remote if consultant is too good and strong)Candidate Rate:
$45 - $47 per hourNOTE:
Mandate Skill:
Please check consultants with Genesys call flow, Genesys AI Features / LLM exposure, Integration & ecosystem Job Description We are seeking a highly experienced Genesys Cloud Developer with 5 to 8 years of experience to join our team As a Genesys Developer you will be responsible for designing and architecting Genesys Cloud solutions based on business requirements and technical considerations You will collaborate with stakeholders lead the implementation and configuration of Genesys Cloud solutions and oversee the integration with other systems and applications Additionally you will provide technical guidance and support troubleshoot complex technical issues and stay up to date with the latest Genesys Cloud features and capabilities Genesys Preferred qualifications Cloud CX3 Genesys Architect experience Call Flow build experience Data Tables and Call routing in Genesys Experience WFM experience in Genesys nice to have Genesys Developer Data actions experience best practices Genesys IVR development experience DTMF Genesys dialog engine bots Genesys Participant data familiarization Data Actions development experience Familiar with Genesys APIs and data Familiar with Genesys support cases and escalations Contact Center for health care domain knowledge nice to have Understanding of natural language IVR implementations nice to have Genesys Chat experience Build supportSkills Mandatory Skills :
Genesys call flow, Genesys AI Features / LLM exposure, Integration & ecosystem QL61Ys5cnTOther Job Posting Details
Salary
Minimum
Maximum
$93,600/yr
$97,760/yr