Automotive Service Advisor D's Auto & Truck Repair Holland, MI Job Details Full-time $75,000 - $125,000 a year 10 hours ago Benefits Paid training Paid holidays Health insurance Paid time off Professional development assistance Retirement plan Qualifications ASE Certification Service writing Automotive repair Sales English Mid-level 3 years High school diploma or GED Communication skills Dealership experience

Full Job Description Job Title:

Service Advisor & Manager Trainee Company:

D's Auto & Truck Website:

DsAutoRepairHolland.com

Job Type:

Full-Time Compensation:

$75,000 - $125,000/year _____________________________________________________________________________

Job Posting:

Our growing, successful auto repair shop is seeking an experienced service advisor and manager trainee to join our team of happy, healthy, top-earning, and productive shop professionals! If you've been missing that feeling of belonging to something special, or of not getting the respect and recognition you deserve, here is your chance to upgrade and do so in a fantastic way! At D's Auto & Truck, we have an excellent reputation, truly great customers, incredible techs, and a really great facility to work in! We've built a shop where people will respect YOU, and who will do everything we each can to help you SUCCEED and enjoy a better

QUALITY OF LIFE.

That's why we're not looking for just anyone to join our team…we're searching for the kind of star who can do a better job, with a better tone of voice, demand better inspections, educate customers with better explanations than anyone else. We're trying to build a culture of excellence, and are looking for the type of service advisor who can grow into a leader who radiates that same kind of excellence. Why else consider D's Auto & Truck? How about… We care about our teams' well-being! Our shop is stocked with well-maintained equipment, well-lit work areas, all the latest software, Wi-Fi, and plenty of room and lifts for our Techs We believe in providing pay plans that put you in control of your pay so you can earn

PROFESSIONAL

compensation for

PROFESSIONAL

work

NO WEEKENDS!

!! We work Monday through Friday ONLY and offer paid holidays. Our Techs make great pay without cutting into family or personal time! Paid ongoing education/training/professional development Professional shop environment and culture where service advisors and techs respect and support each other. HONESTY with our team and our customers! Here are our expectations for our Service Advisors at D's Auto & Truck …

Duties:

Check-in customers, understand their needs and concerns, educate them about preventive maintenance, and ensure smooth and timely dispatch to the technician. Translate the technician's inspection and diagnostic findings into a clear estimate and present that estimate in plain language that the customer can understand. Organization and fulfillment of responsibilities related to service advising, including invoices, deliveries, returns, cores, and customer follow ups. Be a problem solver! We have built our reputation by finding ways to care for our customers, neighbors, and community. We need somebody who delivers this vision consistently, in all things. Treat every customer the way you'd want somebody to treat your mother, grandmother, or sister. Master our systems, and learn how to lead the team with love, respect, and accountability to master them as well. Our ideal Service Advisor has the following qualifications: Three years of experience as an automotive repair shop service advisor HS diploma or GED to show us that you follow through ASE Certification preferred but not required. We'll help you get certified if not. Excellent communication skills required. Being able to describe what a technician identifies on a vehicle is a vital part of becoming a successful service advisor, and helping us understand where you need help is a key part of growth! Verifiable history of being a steady, reliable employee. If you prefer to bounce from job to job every year, this isn't the fit for you. A positive attitude that takes pride in your work! Excellent problem-solving skills and attention to detail. Above all, our ideal Service Advisor / Manager Trainee is earnest, honest, respectful, caring, and driven. •Even if you have never worked in an independent shop, we invite you to talk with us to find out more about our facility and our work.

Our benefits include:

RESPECT and a

POSITIVE WORK ENVIRONMENT

Company provided Health Insurance Retirement Plan With Percentage Match! Paid Vacation, and Personal Days Off! Paid Ongoing Training A professional work environment with heating, air conditioning, scan tools, and more! Stop settling for an unhappy job…you can provide service that you can be PROUD of every single day in an environment built on respect and teamwork! Apply Today! Submit your resume with confidence. All communications are completely confidential. We'll get back to you as soon as possible to arrange an interview and introduce you to our team. If you would like to be part of a team that cares about doing the right thing for each other and for the customer, this might be the opportunity you have been looking for! We're interviewing candidates

RIGHT NOW

so don't wait!

Job Type:

Full-time Pay:

$75,000.00 - $125,000.00 per year

Benefits:

Health insurance Paid time off Professional development assistance Retirement plan

Shift:

Day shift No nights

Work Days:

Monday to Friday No weekends

Work Location:

In person