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Desktop & Server Support Specialist (Medical IT - Revenue Cycle Management)

Desktop & Server Support Specialist (Medical IT - Revenue Cycle Management)

at Medhealth Financial

Posted: 1-27-2025

Remote

Information Technology and Computer Science

Ï

$67,000/year

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About this Career

Computer User Support Specialists

Skills

Healthcare Industry Knowledge, Cisco Certified Network Associate, Practice Management, CompTIA Network+, Cloud Services, Auditing, Interpersonal Communications, User Accounts, Communication, IT Infrastructure, Virtualization, Fortinet, Cisco Adaptive Security Appliance (ASA), Cisco PIX, Network Security, Active Directory, Help Desk Support, Collaborative Software, Medical Records, Access Controls, Network Performance Management, Electronic Medical Record, Network Switches, Troubleshooting (Problem Solving), CompTIA A+, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Microsoft 365, Firewall, VMware Virtualization, Group Policy, Problem Solving, Revenue Cycle Management, Operations Security

Job Description

Desktop & Server Support Specialist (Medical IT - Revenue Cycle Management) MedHealth Financial Iselin, NJ • Hybrid work Seeking - Desktop & Server Support Specialist We are seeking a skilled and dedicated IT professional who values service and is looking for growth, advancement, and collaboration to join our revenue cycle management IT team!
Company Overview:
MedHealth Financial is an expanding Anesthesia Billing company, located in Woodbridge, New Jersey that focuses on delivering an extraordinary level of service!
Summary:
Our ideal candidate will assist our VP of IT in managing and maintaining our IT infrastructure, ensuring the smooth operation of systems critical to our healthcare services. This role requires a proactive professional with knowledge in Active Directory, Fortinet firewalls, Cisco ASA firewalls, Cisco switches, VMware, Microsoft 365, and preferably healthcare EMR systems, including Epic .
Key responsibilities will include:
IT Infrastructure Administration:
Administer and maintain Active Directory, including user accounts, group policies, and directory structures. Configure, monitor, and oversee Fortinet firewalls and Cisco ASA firewalls for network security. Install, configure, and troubleshoot Cisco switches to ensure optimal network performance.
Virtualization & Cloud Services:
Maintain and manage VMware environments, ensuring high availability and system performance. Administer Microsoft 365 services, including email, collaboration tools, and security configurations.
Support & Help Desk:
Provide Tier 2/3 support for help desk escalations, ensuring prompt and effective resolution of technical issues. Train and support end-users with IT-related challenges, including hardware, software, and system access.
Healthcare IT Systems:
Support and maintain healthcare practice managements system, including Epic access, ensuring optimal performance and integration. Collaborate with clients and administrative teams to address IT needs specific to healthcare and revenue cycle management operations.
Security & Compliance:
Ensure IT systems adhere to healthcare regulations such as HIPAA, maintaining patient data confidentiality and security. Perform regular security audits and updates for firewalls, networks, and user access controls.
Qualifications and Skills:
Required Minimum of 5 years proven experience as a System Administrator or similar role in an IT environment. Proficiency in overseeing Active Directory, Fortinet firewalls, and Cisco ASA firewalls. Hands-on experience with Cisco switches and VMware virtualization. Familiarity with Microsoft 365 administration and troubleshooting. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills for effective collaboration. Highly Desired Knowledge of healthcare EMR and practice management systems, with experience in Epic most desired. Experience in the healthcare industry and understanding of regulatory requirements (e.g., HIPAA). Any of the following certifications - A+, Network+, Security +, CCNA What We Offer! Hybrid work environment - First 90 days will be onsite in our Woodbridge NJ, location. Positive work environment Competitive salary based upon experience, skills, and education Generous health, dental, & vision insurance 15 days PTO first year of employment 8 paid holidays 401(k) with employer match Positive, supportive, drama free work environment Opportunity for growth and advancement Potential bonus opportunities If you're ready to make an impact in the healthcare industry through your technical expertise, we invite you to apply today and join our dedicated team at MedHealth Financial!
Job Type:
Full-time Pay:
From $67,000.00 per year
Benefits:
401(k) Dental insurance Health insurance
Schedule:
Day shift Monday to
Friday Experience:
VMWare:
1 year (Required)
Active Directory:
1 year (Required)
Fortinet Firewalls:
1 year (Required)
System Administration:
5 years (Required)
Cisco ASA:
1 year (Required)
HIPAA:
1 year (Preferred) EMR systems: 1 year (Preferred)
License/Certification:
CCNA (Preferred) Ability to
Commute:
Iselin, NJ (Required)
Work Location:
Hybrid remote in Iselin, NJ

Other Job Posting Details

Salary

Minimum

Maximum

$67,000/yr

$67,000/yr

MINIMUM EDUCATION LEVEL

No Education Listed

MINIMUM YEARS EXPERIENCE

5