Help Desk/Technical Support Specialist Info Origin Inc Richmond, VA Role:

Help Desk/Technical Support Specialist Location:

Richmond, VA Work Mode:

Onsite Employment Type:

Long term contract

Client:

State Of VA Interview Mode:

In Person Only Required Expereince:

Recent experience in a full-time Help Desk/Technical Support position Working knowledge of and experience with Windows 10 and Windows 11 operating systems and Microsoft desktop software products, including MS Office prod 2 or more years of experience entering information and working with a trouble ticket, issue tracking system Experience and proficiency with Microsoft, Visio, SharePoint and Office applications Required Proven analytical and problem-solving abilities Excellent verbal and written communication skills Ability to work independently with minimal direction and as a team Highly motivated and self-directed Ability to present ideas in business-friendly and user-friendly language. Ability to work independently with minimal direction and as a team Highly motivated and self-directed Knowledge of Active Directory CompTIA A+ Certification Experience with Symantec's Altiris and Ivanti's Service Desk.

Job Type:

Contract Pay:

$30.00 - $35.00 per hour Expected hours: 40 per week

Schedule:

8 hour shift Monday to

Friday Education:

High school or equivalent (Required)

Experience:

Help Desk/Technical Support:

2 years (Required) Windows 10 and Windows 11 operating systems: 2 years (Required)

Microsoft, Visio, SharePoint:

2 years (Required)

Active Directory:

2 years (Required)

License/Certification:

CompTIA A+ (Required)

Work Location:

On the road