Medical Administrative Assistant - FTE 1.0 Job

ID 357347

Date posted 04/28/2025

Eau Claire, WI Full Time Office Support Remote:

No ? Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. Benefits Highlights

Medical:

Multiple plan options.

Dental:

Delta Dental or reimbursement account for flexible coverage.

Vision:

Affordable plan with national network.

Pre-Tax Savings:

HSA and FSAs for eligible expenses.

Retirement:

Competitive retirement package to secure your future. Responsibilities Functions as an ambassador of the practice by serving as a liaison to patients, internal and external referring physicians, and all allied health staff who interact with the department/division. Provides superior customer service through the handling of a high volume of telephone calls. Must possess a good understanding of the unique characteristics and operations of the department/division in order to proficiently support the practice. Principal functions include facilitating patient access, appropriately responding to patient inquiries, and accommodating referring physician requests. Additional duties may include but are not limited to routing patient concerns appropriately, calendar and schedule maintenance and handling physician mail. Qualifications High school diploma or G.E.D. equivalent required. Minimum three years of secretarial, back office/front office experience in a physician's office or customer service role required. Outstanding interpersonal skills with a commitment to customer service required. Healthcare experience preferred. Completion of a medical terminology course preferred. Excellent oral and written communication skills. Strong computer experience with advanced proficiency in Microsoft Word and Excel. Excellent organizational, analytical, and problem-solving skills. Highly motivated, able to work independently. Able to multi-task and prioritize work load. •Work will primarily be performed remotely but at times will require incumbent to be on site. Therefore, must live within a reasonable driving distance of Eau Claire campus.•Exemption Status Nonexempt Compensation Detail $21.13 - $29.63 / hour. Benefits Eligible Yes Schedule Full Time Hours/Pay Period 80 Schedule Details M-F Daytime Hours Weekend Schedule No Weekends International Assignment No Site Description Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. Recruiter Joy Kundrata X