Automotive Service Advisor Acura of Bay Shore 1930 Sunrise Highway Eastbound Service Road, Bay Shore, NY 11706 Automotive Service Advisor The Automotive Service Advisor is responsible for scheduling service work in the service department and for handling quick lube Service Customers.

ESSENTIAL DUTIES

for

Automotive Service Advisor :

Maintain Customer Satisfaction Index rating at an acceptable level. Ensure that all vehicles are serviced in a timely manner. Greet customers in a timely, friendly manner. Schedule appointments. Obtain customer and vehicle data. Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications, using maintenance menus. Identify the prime service and verify service needs with the customer. Indicate on repair order the exact repair instructions. Provide estimates of labor and parts. Obtain customer's signature on repair order and method of payment. Follow-up progress of each repair during the day. Maintain an open line of communication with the customer regarding the status of their vehicle. Handle telephone inquiries regarding work in progress or appointments. Be responsible for Quality Control; do everything possible to ensure that the vehicle is fixed right the first time.

QUALIFICATIONS

for

Automotive Service Advisor:

High School Diploma or Equivalent; automotive training a plus. General knowledge of vehicle mechanical operations. Excellent oral and written communication skills. Professional appearance. Valid in-state Driver's License and clean driving record.

WHAT WE OFFER

for

Automotive Service Advisor:

High traffic location Tremendous product & inventory Ongoing company-wide training Aggressive pay plans Growth opportunities Professional, enthusiastic & supportive working environment Wide variety of benefit choices including Medical, Dental, Prescription We are an equal opportunity employer and a drug-free workplace. If you are interested in this Automotive Service Advisor position apply today!

Job Type:

Full-time Job Type:

Full-time Pay:

$60,000.00 - $120,000.00 per year

Benefits:

Dental insurance Employee assistance program Employee discount Health insurance Paid time off Vision insurance

Shift:

10 hour shift

Education:

High school or equivalent (Preferred)

Experience:

Customer Service:

1 year (Preferred)

License/Certification:

Driver's License (Preferred) Ability to

Relocate:

Bay Shore, NY 11706: Relocate before starting work (Required)

Work Location:

In person